vor 5 Tagen
Hotel, Gastronomie, Catering
Hotel Rhön Residence sucht eine(n)

Guest Relation Manager (m/w/d)

Dipperz, Hessen
Vertrieb und Verkauf | Sonstige | Sofort
With charm and attention, we ensure our guests have an unforgettable stay so that we can warmly welcome them in the future.
You and your team ensure that each guest is excellently cared for according to their needs.
Your Tasks:
  • Professional and competent care of our guests
  • Point of contact for all matters for our guests before, during, and after their stay.
  • Organization, implementation, and accompaniment of the entire framework program
  • Quality management
  • Complaint management
Your Profile:
  • We prioritize people; joy for life and enjoyment of work are essential.
  • You have the appropriate expertise, completed vocational training in hospitality, or bring experience in a similar position - career changers from other sectors are also welcome!
  • High level of service orientation and joy in dealing with our guests
  • You have a high awareness of quality and identify with your area of responsibility.
  • Engaged, reliable, and positive personality
  • Very good German and at least good English skills
  • Confident demeanor and linguistic eloquence
  • Organizational skills
  • Goal-oriented and hands-on mentality
  • You are creative, flexible, resilient, reliable, and team-oriented.
  • Host mentality
We Offer:
  • Performance-based pay
  • Permanent employment contracts
  • Social benefits such as company pension schemes
  • Tax-free benefits in kind
  • Sunday and public holiday bonuses
  • Flexible working time models
  • Perspectives and career opportunities within the Benessere group
  • Cost coverage for further training
  • Employee discounts
  • Corporate benefits
  • Staff accommodation
  • Free drinks
  • Flat hierarchies, short decision-making paths
Type of Position: Part-time, permanent, mini-job
Salary: Up to €25,000.00 per year
Working Hours:
  • Early shift
  • Monday to Friday
  • Late shift
  • Weekend work possible
Benefits:
  • Company pension scheme
  • Company training
  • Referral program
  • Meal allowance
  • Company events
  • Flexible working hours
  • Free drinks
  • Free parking
  • Employee discount
  • Price reductions on company products/services
Special Payments:
  • Tips
  • Overtime bonuses
  • Additional payments
Education:
  • Secondary school diploma or equivalent (Required)
Work Experience:
  • Hotel: 1 year (Required)
Language:
  • German (Required)
Work Location: On-site
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Hotel Rhön Residence

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A charming hotel dedicated to providing guests with unforgettable experiences.
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